The terms and conditions apply to the use of this Website .When you order from Pakistan Gifts Shop , you are bound by the terms and conditions written below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

If you have any questions, please feel free to contact our customer service department at customer.service@pakistangiftsshop.com

Our terms and conditions are:

1. The orders placed will be processed only after authorization has been received from the Credit Card Processing Company. International Gifts Company will not be liable for any delays arising due to the action of the Credit Card Company or their affiliating Banks. Thus, Item delivery is subject to confirmation, verification and approval of credit card from the credit card company.

2. Anything you shop on our website is directly billed by our US bank Merchant account and will appear as "International Gifts Company" on your credit card statement.

3. Once the order has been placed, it cannot be cancelled as it is booked with suppliers and couriers.

4. International Gifts Company reserves the right to cancel any order due to the following reasons:
- Customer fails to provide verification if requested.
- Order fails security checks.

5. Every effort shall be made to deliver exactly the same product as ordered. However, at times it may not be possible due to reasons beyond our control, such as non-availability in a certain region/city or the seasonal constraints. In that case, the closest possible product will be delivered. If there is a major change, our Customer Service Department will notify you through E-Mail about the availability of the item ordered, and other options available before processing your order.

6. All products are personally inspected and bought based on good quality. We use one of the best suppliers available in the country. However If you are unsatisfied with the quality of our items, please contact us with your order number and complaint within 3 days after delivery for replacement instructions. The product should be in its original unused form for return. Our customer service department will investigate the complaint. We do not offer refund, only replacement will be offered for justified complaints.

7. The order placed will be delivered in minimum time of 24 hours after getting Credit Card Authorization, except in circumstances such as strikes, coups, and other emergency situations or in cases where the customer specifies a specific delivery date. However items such as perfumes, food, Chocolates, Toys, Personalized gifts for Him and Her, clothing, and certain gift baskets might take minimum time of 72 hours for delivery. The reason being that we only believe in fresh and quality items. We make sure to place proper order with the vendor, get fresh items and then arrange the delivery.

8. If you want your order to be delivered in less than 24 hours, you will be charged extra for it.

9. The delivery is subject to no disruptions due to communication, strikes and political situation or act of nature in Pakistan.

10. Items such as Perfumes, Stuffed Toys, Children Gift Items, Gifts for him, Gifts for Her, Personalized items, Pizza, KFC and McDonalds might not be possible to deliver on occasions like Eid, Valentines, Mothers Day or any such occasion. In such cases it shall be delivered a day earlier or a day later. Our Customer Service Department will notify you in such cases.

Continued on TERMS AND CONDITIONS PAGE 2...

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